Lalu Help
Technical problems

The app freezes or closes

1 min read Updated Jul 2026

First, update the app to the latest version — most problems are already fixed in newer releases.

If the problem remains after updating:

  1. Delete the app and install it again
  2. Restart your phone

If that doesn't help, contact us. The contact form attaches a short technical report automatically, which makes it much faster for us to find the cause.

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