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The SMS code doesn't arrive — what to do?

1 min read Updated Jul 2026

There can be a few reasons. Check the following:

  • Look in the Spam folder. The SMS comes from Lalu or 3700, and such messages sometimes land in spam.
  • Make sure the number is active. If the number is inactive under your tariff, the SMS will not be delivered.
  • Wait a couple of minutes and try again — there may be a delay on the operator's side.

If the code still doesn't arrive, contact us — we'll look into it and help you sign in.

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